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FAQs

How do I make payment for the purchases and subscriptions on 2Menz.com?
For online purchases and subscriptions, we accept credit cards payments and our online payment system is powered and secured by Paypal. For any other forms of payments such as cash on delivery and bank transfers, it can be arranged through an offline order by emailing to enquiries@2menz.com.

Is HisBox available outside of Singapore?
Yes. We are shipping in Singapore and to Malaysia

I just signed up for a HisBox subscription! What will I receive?
Every month, you'll receive a box filled with 3-5 grooming and lifestyle samples from both up-and-coming and well known brands that currently cater to the men's market. Each box will include a mix of categories such as shaving, skin care, hair care, body care, etc. Samples are generously sized for you to enjoy and the value of the His Box's content should and will exceed the subscription fee paid.

When will I be expecting to receive my His Box?
As long as customers sign up for their subscription before the 14th day of each month, they will receive the current month's His Box. 2Menz send out His Box around middle of each month and will take about 2-3 working days of delivering it to your doorstep thorugh Singpost.

Can I transfer my His Box Annual Subscription?
Yes. Customers can do a one-time free subscription transfer during the subscription period.

Are there any hidden fees?
No. There will be no shipping or handling fees. All that is payable is just the subscription fee.

Can I choose or opt out of certain samples each month?
His  Box always contain 3-5 samples from a mix of different categories such as shaving, skin care, hair care, body care and related grooming and lifestyle products for men. There is no option to cherry pick but we will attempt to match the samples to your individual grooming needs and preferences as well as skin type. To receive samples well suited to your preferences, please fill out your grooming profile which we will email you when you sign up for the His Box subscription.  

What are your cancellation policy?
If you ever think of cancelling, it probably means that we are not doing enough to meet your grooming needs and wants as well as not sending out "value-for-money" and fun His Box. We would like to personally hear from you to see how we can improve. Please email us at enquiries@2menz.com. Your feedback is of utmost importance to us!

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